KYC on every customer
Codsonic is for registered businesses only. Before any number is issued, we verify the company's registration, website, address and intended use. We may ask for more documents at any time, and we re-check accounts when their use changes.
TCPA and Do Not Call
Customers calling people in the United States must comply with the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the National Do Not Call Registry and state calling-hour limits, and keep records of consent. These duties are part of our Terms of Service and Acceptable Use Policy.
STIR/SHAKEN call authentication
Codsonic calls are carried by Infobip, which signs them under the STIR/SHAKEN framework. Caller ID is only ever a number issued to the customer's own verified account, so carriers can confirm the caller is allowed to use the number shown.
No caller ID spoofing
Customers may only display numbers issued by Codsonic or numbers verified as owned by their business. Accounts that spoof caller ID are suspended.
Robocall Mitigation Plan
The steps Codnit LLC takes to keep illegal robocall traffic off Codsonic, including Know Your Customer checks, traffic monitoring and traceback, are set out in our Robocall Mitigation Plan.
Report abuse
If you received an unwanted or suspicious call from a Codsonic number, email abuse@codsonic.com with the number that called, the date and time, and what happened. We investigate every report and may suspend the account involved.