RELIABILITY & SECURITY
The line never drops.
Carrier-grade voice across redundant data centers, with the security controls your compliance team asks for.
KYC on every customerSTIR/SHAKENTCPA & Do Not CallEncrypted recordings
99.999%
Uptime SLA
9
Data centers on 4 continents
<150ms
Average voice latency
24/7
Live human support
Encryption everywhere
TLS and SRTP for calls in transit, AES-256 for recordings and data at rest.
Single sign-on & 2FA
SAML SSO with Okta, Azure AD and Google. Enforce two-factor for every seat.
Granular roles
Decide who can listen, export recordings, change routing or see billing.
Full audit log
Every login, setting change and export is recorded and searchable.
Data residency
Keep call data in the US, EU or UK to meet local regulations.
PCI pause & redaction
Recording pauses for card details. Sensitive data is redacted from transcripts.
COMPLIANCE
Compliant calling, built in.
How we verify customers and keep calls trustworthy. Read the compliance page.
KYC on every customer
STIR/SHAKEN
TCPA & Do Not Call
No caller ID spoofing
Encrypted recordings
Abuse monitoring
DATA PROTECTION
Your conversations stay yours.
Encrypted everywhere
TLS 1.3 in transit, AES-256 at rest, SRTP for every call.
Data residency
Keep recordings and transcripts in the US, EU or UK.
Retention you control
Set how long recordings live, per team, then delete automatically.
PII redaction
Card numbers and sensitive details removed from recordings and transcripts.
Private AI
Your data never trains shared models. AI features can be switched off per team.
Four regions
Active-active data centers with automatic failover in under a second.
ADMIN CONTROLS
Every permission, in one place.
Decide who can listen, export, change routing or see billing. Every change is logged.
Single sign-on
Okta, Azure AD, Google
SCIM provisioning
Users sync automatically
Custom roles
28 granular permissions
Device policies
Require passcode, remote sign-out
Audit log
Every change, exportable
SYSTEM STATUS
All systems operational.
Voice, messaging and meetings
99.999% uptime · last 90 days
90 days agoToday
<0.8s
Average failover time
24/7
Security operations center
4
Independent carrier networks
Questions about security?
Read how we verify customers and protect calls, or talk to our team.
Your customers are already talking.
Answer them on Codsonic.
Keep your numbers, move your team over in days, and pay for one platform instead of five.
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